**Account
Deletion Policy**
**1.
Introduction:**
This policy
outlines the procedure and guidelines for users who wish to delete their
accounts on AdFase Creativo, available on the Play Store. The deletion process
is designed to protect user data and privacy.
**2. User
Account Deletion Process:**
Users can
initiate the account deletion process by emailing us from their registered
email address at **adfase@learn18.com** with the subject line: **Account
Deletion**.
**3.
Information Collected:**
During the
registration process, the following information is collected and stored in our
database:
- Name
- Mobile
number
- Email
address
**4. Data
Deletion Confirmation:**
Before an
account is permanently deleted, we will request final confirmation by email.
Once confirmed, the account will be deleted.
**5.
Timeframe for Deletion:**
Once a user
confirms the account deletion, the process will be initiated immediately. The account
and its associated data will be scheduled for permanent deletion.
**6. Backup
and Data Security:**
We ensure
that user data is securely stored and protected. Regular backups are performed
to prevent data loss. However, once the account deletion process is complete,
the user's data will be permanently removed from our servers.
**7.
Exceptions:**
Certain data
may be retained even after account deletion for legal or compliance reasons.
This may include order history, transaction records, billing information, or
other data required for tax purposes. Such data will be securely stored and
used only as required by law.
**8. Contact
Information:**
For any
questions or concerns regarding the account deletion process, users can contact
our customer support at **adfase@learn18.com**.
**9. Changes
to the Policy:**
This policy
may be updated from time to time. Users will be notified of any significant
changes, and the updated policy will be made available on our website.
**10.
Compliance with Applicable Laws:**
Our account
deletion process complies with relevant data protection laws, including but not
limited to the General Data Protection Regulation (GDPR) and other applicable
privacy regulations.